TO ALL OF OUR VALUED CUSTOMERS
WE ARE OPEN, HOWEVER DUE TO THE COVID-19 VIRUS WE HAVE MODIFIED OUR DAILY OPERATIONS 

Please Read The Following:

Curbside Pick-Up Only

OUR RETAIL OPERTAION:

For the safety of our staff and customers, our store is closed to the public. Instead, we are providing a curbside pick-up service.

Order Processing

1. Please call 760-753-0042​​

2. A staff member will help to answer any questions and process orders.  ​

3. Payment can be made over the phone with a credit card. 
    No cash or check payment will be accepted at this time. ​

4. Once processed, the order will be left outside for curside pick-up.

Thank you so much for your understanding and cooperation at this time!


SERVICE & REPAIR OPERTAION:

All of our staff are provided with disposable gloves, protective goggles, disinfectant wipes and masks as needed. They will also make their best efforts to comply with social distancing while working. 

WATER TESTING PROCEDURE (TEMPORARY):

1. Please call 760-753-0042 to request a water test and leave the sample        outside the front door.

2. We will collect the sample and conduct the test. Water test takes less          than 5 minutes. Please wait outside for the results if possible.

3. We will call you to discuss the results and give recommendations.

LETTER TO OUR CUSTOMERS:

We Are Here To Support You

Dear Valued Customer,

As the situation around the COVID-19 continues to evolve, we would like to stay in touch
to give you an update on our business and operation.

Proper filtration and sanitation are necessary to safeguard bodies of water against waterborne illness and infectious diseases. By assisting and maintaining properly sanitized
swimming pools and bodies of water, WE are considered essential to public health and
sanitization of residence. We are here to serve you and support you as usual.

To protect our customers and employees, we have temporarily closed the retail store to the
public until further notice. However, customers can still phone in orders and do curb-side
pickup. All of our employees are provided with disposable gloves, protective goggles,
disinfectant wipes and masks as needed. They will also make their best efforts to comply
with social distancing while working.

CDC guidance states: "There is no evidence that COVID-19 can be spread to humans
through the use of pools and hot tubs. Proper operation, maintenance, and disinfection
(e.g. with chlorine and bromine) of pools and hot tubs should remove or inactivate the
virus that causes COVID-19"
www.cdc.gov/coronavirus/2019-ncov/php/water.html
Meanwhile, it is important for the pool and spa owners to limit the people in the pool and
on the deck to less than 10. Proper and regular disinfection and sanitation of common entry
and exit points to the pool area, ladders, handrails, gates, latches, and doorknobs are
necessary to limit the transmission of COVID-19. Please follow CDC's recommendations.

We appreciate your support and cooperation as we work through this together. If you have
any questions, please don't hesitate to call our office at 760-753-0042 or email
[email protected]

Sincerely,

Management
Kohler Pool Service & Supply


Kohler Pool and Spa Supply is a solid, reputable and well-established pool & spa business. Serving Encinitas, Carlsbad, Del Mar, Solana Beach and North San Diego County, California for more than 30 years.
Our Staff Are Certified Pool/Spa Operators 
The CPO certification is recognized both nationally and internationally as one of the world's leading verifiable pool and spa training credentials.